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We are here to help answer your questions, resolve issues and point you in the right direction if you need a repair.

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If you are looking for warranty information for your product, please click [Next] to proceed to our Warranty page.

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If you are looking to buy a new product, accessories or ink, please visit ourwhere to buy page for assistance.

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Printer Wi-Fi & Setup

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Your question has been successfully sent to Canon customer support!

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You will shortly receive an automated e-mail to confirm the receipt of your request. Please be aware that due to current high volumes it will take longer than usual for us to respond to your request. One of our customer service advisors will contact you within the next 10 business days. Thank you for your understanding.

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Problem Description

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End of Service Life

Your product has now reached the End of Service Life, meaning it is no longer repairable and/or we do not offer Maintenance Services for it.

If you are interested in discussing upgrade options, please contact our Support team using one of the methods below so we can provide further assistance.

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Alternative method: E-mail
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Canon Store: 2-4 working hours

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Onsite repair or exchange

Your product may be eligible for either an onsite repair or exchange, please contact us via one of the methods below to find out more.

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Alternative method: E-mail
Average time to answer:
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Canon Store: 2-4 working hours

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Recommended alternative method: Call us
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Opening hours:
Mon-Fri 08:00-20:00

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