Peace of mind at all times
We can identify potential issues before users are even aware of them.
Any potential issues can be identified and investigated as early as possible, thanks to continuous remote monitoring of your output management system.
Avoid business disruption – alerts with key event information are automatically sent to the Canon Service Desk for further investigation.
Prevent minor incidents from escalating into major issues by offering remote incident resolution or notification to customer contact.
Our support team have years of expertise to perform the required analysis and resolution of any reported incidents.
Full tracking of all incidents raised by our proactive service.
Our support team use tried and tested tools to monitor and maintain your output management system.