For Business

Canon Managed Document Services

What is Canon Managed Document Services?

Canon Managed Document Services (Canon MDS) is a common global menu of services designed to assist customers in more effectively managing their document input-output environments and document processes. This contributes to improved productivity and reduced costs for customers through the building and operation of optimized output environments in offices and Centralized Reprographic Departments (CRD).


By delivering a range of high-quality, consistent services globally, particularly for global enterprises with operations all over the world, Canon aims to provide new added value by enabling customers to take advantage of better operational performance, lower costs and improved workflow efficiencies.


Features of Canon MDS

  • High-quality and consistent service delivery based on consistent global services menu
  • Improved service efficiency through enhanced infrastructure and tools
  • Use of Canon's extensive selection of input-output devices, including the imageRUNNER ADVANCE Series

The Service Proposition


A five-phase model:

1) Discover and Analyze
Identify and analyze existing output and workflow environment characteristics and usage status
2) Design
Propose improvement (introduction) plan for optimal device placement and workflow based on analysis
3) Deploy and Transition
Install devices, introduce systems, and carry out user training based on the improvement (introduction) plan
4) Support and Manage
Operate and maintain systems
5) Evaluate and Review
Aggregate, analyze and report results, including usage status and operational costs, and present plan for further improvement


Our Services
Managed Print Services
Managed Document Services
Consulting Services
Implementation Services
Training & Education
Maintenance Services